Accuracy & accountability

Corrections Policy

How readers can report an error, what information helps us investigate it, and how substantive corrections are handled.

Independent resource Updated Oct 11, 2026

Menu websites deal with information that changes frequently. A correction process is therefore not a sign that a publication never makes mistakes; it is the system that determines what happens when a mistake is identified.

What counts as a substantive correction?

A substantive correction changes the factual meaning of a page or materially affects a reader’s decision. Examples include an incorrect price range, wrong calorie figure, outdated Rewards rule, incorrect availability statement or a mistaken description of a policy.

Minor edits

Spelling, punctuation, spacing, broken formatting and small clarity improvements may be corrected without a formal correction note because they do not change the factual meaning of the article.

How to report an error

Use our Contact page. A useful correction request includes:

  • The URL of the page.
  • The exact statement or table row you believe is wrong.
  • Why you believe it is wrong.
  • The current information you believe should replace it.
  • Any evidence that helps us verify the change.

How we review a report

  1. Locate the claim.We confirm the reported wording actually appears on the page.
  2. Check the context.We determine whether the page already explains location or date variation.
  3. Verify the underlying information.We compare the report with the best available current information.
  4. Update when warranted.If the page is materially wrong, we correct the relevant sections and review connected summaries or tables for consistency.

Update dates and correction notes

A meaningful factual change may result in a new modification date. When an error was especially significant or could have misled readers materially, a correction note may be appropriate. Not every small edit requires a public history entry.

Local differences are not always errors

A price that differs from your local store is not automatically evidence that a reference range is wrong. The same applies to store hours and availability. We review whether the page represented the information as universal or already explained that it can vary.

Editorial disagreement

We correct factual errors. We do not change an accurate comparison merely because a company, vendor or reader dislikes the conclusion. Editorial judgments can be challenged, but the appropriate response is to examine the criteria and evidence—not automatically remove the opinion.

Need to report something now?

Go to our Contact page and choose a clear subject such as “Correction request.”